Important HTS Voice & Data
Billing Update
This month (April), we are updating our billing system for a smoother payment process. Here’s what you need to know:
We’ve partnered with Alternative Payments to offer convenient online payment options, including installment plans for large invoices.
Access your HTS Voice & Data Systems billing portal here: pay.hts-tx.com
*Please bookmark this page & use the same email address you are receiving this notice to configure your login (Resources below).
Self-serve options:
Payment Options:
- ACH: Free and secure. Enter and save your bank account details. White-list Originator ID, if required: 8263863381.
- Credit/Debit Cards: Major cards are accepted with a convenience fee (2.9% for major credit cards, 3.5% for AMEX).
- Pay in Installments: Pay large invoices over 30-150 days with approval from Alternative Payments. Financial details required for review.
- Automatic Payments:
- If you are currently enrolled in ACH or Credit Card payment and member of of billing team will contact you directly to re-add your payment method in the new dashboard and manually pay this month, then enroll in Auto-Pay through your Preferences.
Support:
While we expect this change to be seamless, there could be a few snags. For any issues, call us at 210-798-3320 or email billing@hts-tx.com. For platform support, contact Alternative Payments at customersuccess@alternativepayments.io or use the dashboard chat.
Thank you for your support during this transition!
Best regards,
HTS Voice & Data Systems
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