Voice & Data Systems, San Antonio TX

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Legal Documents

Master Services Agreement

General terms and conditions applicable to all Provider products and Services.

Service Attachment for Managed Services

Core managed services including monitoring, remote management, and help-desk.

White Glove/Concierge Service Agreement for Hosted Voice

Managed unified communication services including voice over IP.

Service Attachment for Cloud Services

Cloud and hosting services including Microsoft 365.

Service Attachment for BDR Service

Managed backup and disaster recovery services including local, cloud, and third-party backups.

Service Attachment for Managed Security Services

Advanced cyber-security services including SOC and SIEM.

Service Attachment for Managed Video Surveillance Services

Advanced cyber-security services including SOC and SIEM.

Schedule of Third-Party Services

Notice of third-party service providers and waiver of claims.

Data Processing Agreement

Data security and privacy agreement including statutorily required terms.

Service Attachment for Monitored Alarm Services

Installation and monitoring of alarm equipment, including connection of telecommunications services.

Service Level Objectives

Targeted response times depending on level of severity of an outage.

We're Here to Help

Contact us today, because when it comes to communications you can't afford to compromise on technology. You also can't afford to spend a lot of time and effort selecting, configuring, and managing a complex, patchwork system of hardware, software, and vendors.

Customer Care