October 16th, 2023 by admin
Thanks to technology and social media, the world is becoming increasingly connected. Businesses are continually seeking innovative ways to enhance customer service, streamline operations, and stay competitive.
One such innovation that has...
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Tags: business communications, contact center, productivity
Posted in: Solutions
May 12th, 2023 by admin
Contact centers are a vital part of customer service and support within companies. They provide an essential link between customers, agents, and products or services. Contact centers typically employ customer service representatives (CSRs) who...
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Tags: Cloud, contact center, managed IT, phone systems
Posted in: Solutions